FlightRepay

ANSWER · UK 261 AND EC 261

Can I get a refund and compensation for the same cancelled flight?

Yes. Art. 8 reimburses the ticket you did not fly, and Art. 7 separately pays a fixed sum of €250, €400 or €600 for the disruption itself. The regulation nowhere makes one an alternative to the other, and a refund that has already been paid does not reduce the Art. 7 amount by a penny.

REVIEWED AGAINST RULE SET V6 AND THE CITED PRIMARY SOURCES · UPDATED 7 AUGUST 2026

Two rights, two purposes

The refund puts you back where you started financially. The compensation is a standardised sum for lost time, which is why it is set by distance rather than by fare. Nelson described that lost time as an inconvenience distinct from damage, which is precisely why it sits outside the Montreal Convention.

What a refund settlement can affect

  • A refund paid under Art. 8 does not reduce the Art. 7 sum.
  • A settlement agreement you signed that expressly releases all claims arising from the flight is a different question, and turns on what the document says.
  • A voucher accepted in place of a cash refund often carries terms that go further than the refund itself.

What sits outside both

Consequential losses such as a missed hotel night or a pre booked tour are not covered by Art. 7 or Art. 8. Art. 12 preserves the right to claim further compensation under national law or the Montreal Convention, but Sousa Rodríguez holds that Art. 12 cannot be used to recover the care costs the airline should have paid under Articles 8 and 9.

THE JUDGMENTS BEHIND THIS ANSWER

Nelson, C-581/10 and C-629/102012Sousa Rodríguez, C-83/102011

SOURCES

  1. Regulation (EC) No 261/2004, Art. 7 · EUR-Lex · checked 7 August 2026
  2. Regulation (EC) No 261/2004, Art. 12 · EUR-Lex · checked 7 August 2026
  3. Joined Cases C-581/10 and C-629/10 Nelson v Deutsche Lufthansa and TUI Travel v CAA, judgment of 23 October 2012 (Grand Chamber, ECLI:EU:C:2012:657) · EUR-Lex · checked 7 August 2026
  4. Case C-83/10 Sousa Rodríguez v Air France, judgment of 13 October 2011 (ECLI:EU:C:2011:664) · EUR-Lex · checked 7 August 2026

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