ANSWER · UK 261 AND EC 261
What am I entitled to when my flight is cancelled?
A cancellation triggers two separate rights under Art. 5. The first is a choice between a refund and re-routing, which the airline owes whatever the cause. The second is fixed compensation of €250, €400 or €600 under EC 261, or £220, £350 or £520 under UK 261, which Art. 7 requires unless the cancellation was announced at least 14 days ahead or caused by a proven extraordinary circumstance.
REVIEWED AGAINST RULE SET V6 AND THE CITED PRIMARY SOURCES · UPDATED 7 AUGUST 2026
The two rights, side by side
| RIGHT | ARTICLE | OWED WHEN |
|---|---|---|
| Refund of the unused ticket, or re-routing | Art. 8 | On every cancellation, cause is irrelevant |
| Care: meals, communications, accommodation | Art. 9 | While you wait, cause is irrelevant |
| Fixed compensation | Art. 7 | Unless notice was 14 days or more, or the cause was extraordinary |
What the compensation is worth
| DISTANCE BAND | EC 261 | UK 261 |
|---|---|---|
| Up to 1,500 km | €250 | £220 |
| 1,500 to 3,500 km | €400 | £350 |
| Over 3,500 km | €600 | £520 |
What counts as a cancellation
Art. 2(l) defines it as the non operation of a flight that was previously planned. Sousa Rodríguez extended it in 2011: an aircraft that takes off and is forced to return to the departure airport, with passengers transferred to other flights, is a cancellation too.
A flight that operates broadly to its original plan stays a delay however late it runs, which is the line Sturgeon drew. The distinction matters because the 14 day notice rule has no equivalent for delays.
THE JUDGMENTS BEHIND THIS ANSWER
SOURCES
- Regulation (EC) No 261/2004, Art. 5 · EUR-Lex · checked 7 August 2026
- Regulation (EC) No 261/2004, Art. 8 · EUR-Lex · checked 7 August 2026
- Case C-83/10 Sousa Rodríguez v Air France, judgment of 13 October 2011 (ECLI:EU:C:2011:664) · EUR-Lex · checked 7 August 2026
- The Air Passenger Rights and Air Travel Organisers' Licensing (Amendment) (EU Exit) Regulations 2019 (SI 2019/278), reg. 8 · legislation.gov.uk · checked 7 August 2026
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