GUIDES · PASSENGER RIGHTS, IN PLAIN LANGUAGE
Know what you could be owed.
EC 261, UK 261, and the excuses airlines use to avoid both, explained in plain language. No jargon, no filler.
DELAYS & CANCELLATIONSDelayed 3+ hours? Your right to €250–€600, explainedThe three distance bands, why the ticket price is irrelevant, and why the delay is measured at the door, not the runway.AUG 2026 · 5 MIN→DELAYS & CANCELLATIONSCancelled with under 14 days’ notice: refund, rerouting, and compensationA cancellation triggers two separate rights. Airlines love to pay one and hope you forget the other.AUG 2026 · 6 MIN→YOUR RIGHTSStranded at the gate? When to expect food, drink and a phone call from the airlineCare duties start long before compensation does, and they apply even when the weather really is to blame. Keep your receipts.AUG 2026 · 4 MIN→DELAYS & CANCELLATIONSMissed connections: one booking counts as one journeyA 40-minute delay that costs you a long-haul connection is measured at your final destination. That short hop can be worth €600.AUG 2026 · 5 MIN→AIRLINES & RULINGSStrikes: when a walkout means the airline pays youThe European Court of Justice has held that a strike by the airline’s own staff is generally not an extraordinary circumstance.AUG 2026 · 6 MIN→YOUR RIGHTSDenied boarding: what an overbooked seat is worth at the gateVolunteering and being bumped are two very different things. Know which one you are before you accept a voucher.AUG 2026 · 5 MIN→AIRLINES & RULINGSTechnical faults are not "extraordinary", courts keep saying soA plane that breaks is the airline’s business risk. The case law behind the single most common rejection letter.AUG 2026 · 6 MIN→YOUR RIGHTSUK 261 vs EC 261: what changed after Brexit, and what didn’tSame bands, same 3-hour rule, amounts in pounds. Which regulation covers your route, and when both do.AUG 2026 · 5 MIN→TRAVEL TIPSPackage holiday? You can still claim from the airlineCompensation sits with the operating carrier, not the tour operator, and it doesn’t touch your holiday refund.AUG 2026 · 4 MIN→TRAVEL TIPSThe limitation clock: how far back you can still claimTime limits vary by country, from one year to six. A weekend with your old boarding passes could be worth four figures.AUG 2026 · 3 MIN→TRAVEL TIPSLost your boarding pass? What you actually need to fileA booking reference or confirmation email is enough to start. What to save at the airport when things go wrong.AUG 2026 · 3 MIN→AIRLINES & RULINGSRotational delays: when "the inbound was late" is a weak defenceAirlines chain one aircraft through six flights a day. A morning problem doesn’t excuse your evening delay.AUG 2026 · 5 MIN→
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